>
WhatsApp QR connection
Part of the AutoChat working desktop pilot and active development roadmap.
AutoChat
AutoChat - AI Business Messaging Automation
A Windows desktop app that helps businesses automate WhatsApp customer conversations while keeping owners in control.
Status notice
AutoChat is currently in working pilot stage and is being improved through controlled testing. Features, pricing, licensing, and supported integrations may evolve as the product develops.
Overview
Built for controlled real-store testing.
AutoChat is a business messaging automation desktop app developed under Indus Automation Labs. It is currently a working pilot build, not a final finished product. It is prepared for controlled real-store testing while new modules continue to be improved.
Core capabilities
The pilot foundation covers the full reply workflow.
>
Incoming/outgoing message handling
Part of the AutoChat working desktop pilot and active development roadmap.
>
Product catalog management
Part of the AutoChat working desktop pilot and active development roadmap.
>
Smart product matching
Part of the AutoChat working desktop pilot and active development roadmap.
>
Manual mode
Part of the AutoChat working desktop pilot and active development roadmap.
>
Approval mode
Part of the AutoChat working desktop pilot and active development roadmap.
>
Auto mode
Part of the AutoChat working desktop pilot and active development roadmap.
>
Customer memory panel
Part of the AutoChat working desktop pilot and active development roadmap.
>
Live training inbox
Part of the AutoChat working desktop pilot and active development roadmap.
>
Supplier desk
Part of the AutoChat working desktop pilot and active development roadmap.
>
Voice-note transcription
Part of the AutoChat working desktop pilot and active development roadmap.
>
Trial/license system
Part of the AutoChat working desktop pilot and active development roadmap.
>
Windows app packaging
Part of the AutoChat working desktop pilot and active development roadmap.
Human-in-the-loop
Three modes keep the owner in control.
AutoChat is designed so businesses can start cautiously, train the system, and increase automation only when confidence is appropriate.
M
Manual Mode
Incoming messages are saved, but AutoChat does not send replies automatically.
A
Approval Mode
AutoChat generates editable AI drafts and waits for the owner to approve before sending. Recommended for pilots and new businesses.
O
Auto Mode
AutoChat sends replies automatically after enough training and confidence.
Live training loop
Unknown answers become owner-approved knowledge.
When AutoChat does not know the answer, it creates a training item. The owner can answer once and save the response as FAQ, product knowledge, business policy, general knowledge, one-time reply, or customer-specific memory.
Customer memory isolation
Personalization stays scoped to each customer.
Customer memories are scoped per customer contact ID, so one customer's preferences or past context are not used for another customer. This prevents cross-customer personalization leakage.
Supplier desk
Supplier-dependent work stays private.
AutoChat supports supplier-dependent workflows. The owner can create supplier cases, send supplier queries, save supplier replies, and generate customer-safe updates without exposing supplier identity, cost, margin, or procurement details.
Voice-note support
Useful for markets where customers prefer voice messages.
AutoChat can transcribe customer voice notes and pass the transcript into the same AI reply pipeline. This is useful in Pakistan and other markets where customers commonly send voice messages.
Technical architecture
Desktop-first architecture for the MVP stage.
The product is organized around a local desktop dashboard, messaging adapter, AI reply pipeline, catalog logic, training flow, supplier cases, and a licensing foundation.
Electron desktop app
WhatsApp adapter using QR/session-based linking
AI reply engine compatible with API-based LLMs
Local storage during MVP
Product/catalog logic
Supplier cases
Licensing foundation
Windows .exe packaging path
Download and resources
AutoChat resources for pilot customers and reviewers.
Use these links for the latest desktop release, product prospectus, tutorial, product ad, and support contact.
Next step
Ready to test AutoChat?
Download the working desktop pilot, review the product prospectus, or contact Indus Automation Labs for controlled pilot access.